At TCAN, we want every patron to have a smooth and enjoyable experience from the moment you purchase your tickets. Unfortunately, ticket reseller scams have become increasingly common, and we want to help our community avoid paying inflated prices or purchasing invalid tickets.
Buy Directly from TCAN
The safest and most reliable way to purchase tickets for any TCAN event is through our official website or box office. When you purchase directly from TCAN, you can be confident that your tickets are valid, your seating information is accurate, and our staff can assist you if any issues arise.
Beware of Third-Party Resellers
When searching online for event tickets, you may come across websites that appear to be affiliated with TCAN but are actually ticket resale marketplaces. These sites often sell tickets at significantly higher prices than the original ticket cost.
In some cases, patrons may not realize they are buying from a third-party seller until after they have completed their purchase.
Common warning signs include:
- Search engine results labeled as “Sponsored” that appear above TCAN’s official website
- Ticket prices that are substantially higher than those listed on TCAN’s website
- Additional service fees that greatly increase the final cost
- Websites that do not clearly identify themselves as resale marketplaces
What Happens If You Buy Through a Reseller?
TCAN cannot guarantee tickets purchased through third-party sellers. If there is a problem with a resale ticket, our box office may be unable to verify, replace, or assist with the purchase because the transaction did not occur through TCAN.
How to Ensure You’re Purchasing Legitimate Tickets?
Visit TCAN’s official website directly rather than relying solely on search engine results or contact the TCAN box office at +1 (508) 647-0097
We’re Here to Help
Our staff will be happy to help you find the correct event page and ensure you’re getting authentic tickets at the proper price. Thank you for supporting TCAN and helping us keep live arts accessible, affordable, and enjoyable for our entire community.
